We hope that you will be delighted with your order; however there are some things we would like to draw your attention to.  All money raised from sales goes to support our vital work.
The below statement relates to products bought from our website, we have a separate statement relating to clothing orders supplied by Coniston Corporate on our behalf.

You are ordering from Friends of the Lake District
Murley Moss
Oxenholme Road
Kendal
LA9 7SS
Tel: 01539 720788
Fax: 01539 730355
www.fld.org.uk <http://www.fld.org.uk/>
Registered Charity Number 1100759
Company Limited by guarantee 4878364

You can contact us if you have any questions about your order or about placing an order using the details above.  The offices normal opening hours are Mon-Fri, 9am-5pm.  Or you can email This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Pricing
All pricing on this shop is in pounds sterling. If you are buying from overseas your payment card will be charged in pounds sterling at your card issuing bank’s current exchange rate to your local currency. For a guide to current exchange rates you can use the XE Currency Converter at www.xe.com; please treat this only as a guide as the exchange rate of your card issuing bank is likely to be different. Our pricing includes UK Value Added Tax at the current applicable rate. If you are purchasing from overseas you may have to pay an import duty to your own country, such duty is not covered in our pricing and you will be solely responsibly for its settlement to the appropriate authority.

Availability
The supply of goods from our Online Shop is subject to availability, and it is not always possible for us to inform you at the time you place your order whether the goods you want are still available for purchase. If the item is not available and not likely to come back into stock in a reasonable time we will cancel that item from your order and you will be refunded the cost of it.

Delivery
If the items in your order are in stock and available your order should be with you within 14 working days.  Delivery will be by Royal Mail, second class or parcel post.
Deliveries to the UK cost £2.00 for orders under £10 and £4.00 for orders over £10 regardless of the size and weight of your order.
Clothing Deliveries to the UK cost £3.50 per order regardless of the size and weight of your order and should be with you within 14 working days.  If you order just a hat the post and packing cost is £2.50.

Christmas 2011 Delivery Dates
Last order dates for Christmas 2011*
UK orders Friday 9 December
EU orders Friday 9 December
Rest of the World Friday 2 December

*These last order dates only apply to items which are in stock and available, and cannot be guaranteed.